Frequently Asked Questions
Frequently Asked Questions
If you stay with us you don't have to pay the access fee.
Don't forget to download your free exemption QR code!
Visit Venice city council website for more info
No, but if you arrive before 2PM, you can leave your luggage in our free storage area, and we'll see you between 2PM and 7PM for check-in.
No, but you can leave your luggage in our free storage area until 7PM.
Certainly, but please remember to leave the keys in the check-out box.
Certainly, our luggage storage is available from 9AM to 7PM.
We clean all shared dormitories and common areas daily from 10AM to 2PM.
If you have booked a private room, we only clean it upon request. This is a sustainable and ecological choice.
Certainly, we provide our guests with a well-equipped kitchen, available 24/7.
We are sorry, but at Santa Fosca, we cannot accommodate pets. We hope you can find a suitable solution for your four-legged friend.
Our rates include bed linens and blankets. We do not provide towels and bath products.
Not at the moment.
Send us an email with the specific dates of your stay and the number of expected guests.
No, underage guests may only stay if accompanied, and in any case, for dormitories, only if the entire dorm is booked.
Certainly, but please request the invoice during check-in (once the receipt has been issued, it will no longer be possible to request an invoice).
We do not have agreements or arrangements with restaurants or museums, but our receptionists will be happy to recommend the best places to make your stay unforgettable.
We accept cash, credit/debit cards, and for group bookings, bank transfer.
If you have booked a non-refundable rate, we are sorry but it is not possible to cancel the reservation or obtain a refund.
If you have booked a “refundable” rate, you may modify or cancel your reservation up to (and no later than) 7 days before the check-in date by sending a written request via email or by managing it directly through your booking link.
Prices do not include the Tourist Tax. From August 24, 2011, the City of Venice has imposed a Tourist Tax per person and per overnight stay, up to a maximum of five consecutive nights. The rate varies depending on the season and the classification of the accommodation facility.
At Ostello Santa Fosca the tax is €1.40 per person per night in the low season and €2.00 per person per night in the high season.
Young people aged between 10 and 16 will pay half the tax, while children under 10 are exempt from the tax.
The Venice City Council defines the high season as the period from February 1 to December 31.
Certainly, we recommend all our guests to avoid (as much as possible) buying bottled water. In Venice, you can drink tap water from the public fountains scattered throughout the city.
At Santa Fosca, we currently do not serve any meals, but everything is possible in the future.
No, but you can use the one in the common kitchen. Remember to write your last name and check-out date on your items, or we will have to discard them.
In Santa Fosca, only Superior rooms are equipped with air conditioning. For all other room types, we provide fans.
By foot from Piazzale Roma
cross Ponte della Costituzione, few meters ahead you will find S. Lucia station on the right. Continue on the main street (Lista di Spagna) and cross first Ponte delle Guglie and then, after about 100 meters, Ponte dell'Anconeta. After another 50 meters cross the Ponte Sant'Antonio and after a few meters turn left into Campo Santa Fosca (recognizable by the statue of Paolo Sarpi). Once reached, cross the bridge behind the statue and immediately turn left, cross the last bridge and at the end you will find Ostello Santa Fosca
By vaporetto
take line 1 towards Rialto, get off at S. Marcuola, following the street you will reach Rio Terà S. Leonardo, turn right, cross another bridge and continue straight towards Rio Terà della Maddalena, crossing a third bridge, you'll arrive in Campo Santa Fosca (recognizable by the statue of Paolo Sarpi). Once reached, cross the bridge behind the statue and immediately turn left, cross the last bridge and at the end you will find Ostello Santa Fosca
