Frequently Asked Questions
Frequently Asked Questions
No, but if you arrive before 2:00 PM, you can leave your luggage in our free storage area, and we'll see you between 2:00 PM and 7:00 PM for check-in.
No, but you can leave your luggage in our free storage area until 7:00 PM.
Certainly, but please remember to leave the keys in the check-out box.
Certainly, our luggage storage is available from 9:00 AM to 7:00 PM.
We clean all shared dormitories and common areas daily from 10:00 AM to 2:00 PM.
If you have booked a private room, we only clean it upon request. This is a sustainable and ecological choice.
Certainly, we provide our guests with a well-equipped kitchen, available 24/7.
We are sorry, but at Santa Fosca, we cannot accommodate pets. I hope you can find a suitable solution for your four-legged friend.
Our rates include bed linens and blankets. We do not provide towels and bath products.
Not at the moment.
Send us an email with the specific dates of your stay and the number of expected guests.
Certainly, but we require written and signed authorization from at least one of your parents or legal guardians.
Certainly, but please request the invoice during check-in (once the receipt has been issued, it will no longer be possible to request an invoice).
We do not have agreements or arrangements with restaurants or museums, but our receptionists will be happy to recommend the best places to make your stay unforgettable.
We accept cash, credit/debit cards, and bank transfers for group reservations.
- If you booked a non-refundable rate, we're sorry, but you cannot cancel the reservation and get a refund.
- If you booked a "refundable" rate, you can modify or cancel your reservation within (and not beyond) 3 days from the check-in date by calling us or sending an email.
Prices do not include the Tourist Tax. From August 24, 2011, the City of Venice has imposed a Tourist Tax per person and per overnight stay, up to a maximum of five consecutive nights. The rate varies depending on the season and the classification of the accommodation facility.
Casa Accademia is classified as a "Holiday House," and the tax is €1.40 per person per night in the low season and €2.00 per person per night in the high season.
Young people aged between 10 and 16 will pay half the tax, while children under 10 are exempt from the tax.
The Venice City Council defines the high season as the period from February 1 to December 31.
Certainly, we recommend all our guests to avoid (as much as possible) buying bottled water. In Venice, you can drink tap water from the public fountains scattered throughout the city.
At Santa Fosca, we currently do not serve any meals, but everything is possible in the future.
No, but you can use the one in the common kitchen. Remember to write your last name and check-out date on your items, or we will have to discard them.
Santa Fosca does not have air conditioning, but during the hot season, we provide fans in every room.