Frequently Asked Questions
Frequently Asked Questions
No, however, if you arrive before 14:00, you can leave your luggage in our free storage, complete the check-in, collect the keys, and start enjoying the city.
No, but you can leave your luggage in our free storage until 20:00.
Certainly, our luggage storage is available from 8:00 AM to 20:00.
We perform room cleaning during your stay only upon request. There are no additional costs, but requests must be made by 20:00 the day before. This is an eco-friendly choice in respect of the environment, aiming to limit energy waste and reduce pollution caused by detergent usage.
Not at the moment.
We are sorry, but at Casa Accademia, we cannot accommodate pets. We hope you can find a suitable solution for your four-legged friend.
Our rates include sheets, blankets, towels, and shower/shampoo products.
Not at the moment.
Send us an email with the exact dates of your stay and the number of expected guests.
Certainly, but we require written and signed permission from at least one of your parents/legal tutors/guardiand.
Certainly, but the invoice must be requested during check-in (once the fiscal receipt is issued, it will no longer be possible to request an invoice).
We do not have agreements or arrangements with restaurants or museums, but our receptionists will be happy to recommend the best places to make your stay unforgettable.
We accept cash, credit/debit cards, and bank transfer for group reservations.
- If you booked a non-refundable rate, we're sorry, but it's not possible to cancel the reservation and get a refund.
- If you booked a "refundable" rate, you can modify or cancel your reservation within (and not beyond) 3 days from the check-in date by calling us or sending an email.
Prices do not include the Tourist Tax.
Since August 24, 2011, the Municipality of Venice has implemented a Tourist Tax determined per person and per night for up to a maximum of five consecutive nights. The rate varies based on the seasonal period and the classification of the accommodation facility.
Casa Accademia is classified as a "Casa per Ferie," and the tax will be €1.40 per person per night in low season and €2.00 per person per night in high season.
Children aged 10 to 16 will pay half, while the tax will not apply to children under 10 years old.
The Venice City Council defines the period from February 1 to December 31 as the high season.
Certainly, we advise all our guests to avoid (as much as possible) buying bottled water. In Venice, you can drink water from public fountains scattered throughout the city.
At Casa Accademia, you can have breakfast for €8 per person per day. Currently, other meals are not available.
We are in the process of equipping the rooms. Currently, only two rooms, the "Superior Double" and the "Large Family Room," have a mini fridge.
At Casa Accademia, air conditioning is available in all rooms and common areas, set to either warm or cool based on the season (cool air in summer / warm air in winter).